Exchange Policy

 

Not Happy With Your New Car? No Problem!

 

Our Used Car 5-Day Return Policy

At Tip Top Auto, all of our Certified Pre-Owned vehicles come backed with a free Carproof report. Before you purchase your vehicle, you can take a look at its past history and see details regarding crucial information. From minor repairs to major accidents, legal status and even previous ownership, the CarProof report gives you the peace of mind you need before getting behind the wheel. However, sometimes after purchasing your vehicle you may not be fully satisfied with it and wish you could take it back. We understand that sometimes you might realize this after leaving our dealership and taking it for a spin down Highway #2 which is why we’ve come up with a winning solution for our customers.

 



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Exchange Policy

Have you recently purchased a new car, truck, SUV or minivan and simply are not happy with your purchase? At Tip Top Auto, we understand that these things happen. That’s why we’re offering a 5-day Used Vehicle Return program that let’s you bring your vehicle back, hassle-free, with no questions asked. If you are not satisfied with your ride, simply bring it back to the dealership within 5 days of purchasing it, or 500 kilometres, to exchange your purchase for another eligible vehicle.


 

Eligibility

 

  The vehicle’s ownership must still be in the purchaser’s name

 

  The vehicle must be in the same condition it was delivered in, without any extra damage or excess wear and tear

 

Exclusions

 

  This is a one-time deal. Exchanged vehicles cannot be exchanged

 

  Vehicles involved in an accident during the qualifying period

 

  Vehicles that have been modified during the qualifying period

 

  Any specialty vehicles (ex. sports cars, lifted trucks, etc.)

 

  Certain financing programs do not qualify for this option

 

 

 

 

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